Define The Process Before You Fix It
Define a process boundary with suppliers, inputs, outputs, and customers before mapping detail.
A process without a boundary becomes a meeting about everything. The idea SIPOC is a boundary-setting tool. It asks who supplies the input, what input is required, what high-level process transforms it, what output is produced, and who receives that output. The power is not the table; it is the forcing function. It stops the team from mixing upstream demand, internal tasks, downstream customers, and improvement ideas in one conversation. Why it works Process work improves when the team separates the work system from the people working inside it. A process frame gives you a repeatable object to inspect: trigger,…
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