BUSINESS-PROCESS-MANAGEMENT5 MIN READ
SIPOC At Your Fingertips
Recall the SIPOC elements and the conversation moves that make them useful.
SIPOC What does SIPOC force you to name? When someone says Can we just start mapping the steps? Your line Yes, after we agree the output and customer. Otherwise we may map three different processes. Starting with steps because it feels productive. It protects scope before detail. SIPOC vs detailed process map Use SIPOC to frame; use mapping to diagnose. What is the most common SIPOC mistake? Writing internal tasks as outputs. in a way the team can apply during the live process discussion. An output is what the customer receives, not what your team does.
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