Battlecard: We Do Not Have Time to Map
Apply battlecard: we do not have time to map to make a real workflow clearer, owned, and easier to improve.
battlecard A sponsor says the team has no time to map the process. We already know the process. We need the team to execute, not spend another week drawing boxes. I do not want a mural. I want a 30-minute boundary and handoff map so we know the trigger, complete input, queue owner, and customer output before we change anything. If the map does not reveal a decision, we stop. The response lowers the cost of process work and reframes mapping as a decision tool, not documentation theater. It uses SIPOC for scope, BPMN lanes for handoffs, and PDSA for…
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