Walk a Delivery Exception
Make controlled receiving decisions when a cannabis delivery has a manifest discrepancy.
Receiving pressure The driver wants a quick signature, but one case is missing from the physical count. The signature can become the store's acceptance of a record that is not true. PDCA at receiving Plan the acceptance rule before pressure arrives. Use PDCA to keep receiving from becoming a negotiation at the back door. Shortcut Sign now, fix later. The physical product, manifest, and inventory record stay aligned. Receiving decisions should be made against the rule, not against the driver's timeline. 01 Count 02 Discrepancy 03 Close loop Count before signature Node 1
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