Sort the Shift Duties by RACI

Sort each product-return duty into the RACI role it best represents. Responsible Accountable Consulted Informed Collect customer details and product package at the counter Enter the approved return action into the POS workflow Make sure the return is completed correctly and documented Approve whether the exception can proceed under store policy Advise whether the product should be quarantined or returned to sellable stock Clarify whether the event meets an escalation threshold Receive the final return summary after the action is complete Get notified that a vendor quality complaint was opened

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