RACI for Store Exceptions
Recall how to use RACI for dispensary exceptions.
RACI Ownership roles What does RACI stand for? Think work, owner, input, update. Role compare Responsible vs Accountable: what is the difference? Confusing Responsible and Accountable is how tasks get done but records stay open. Objection We are a small store. Everyone just helps. A shift lead resists assigning RACI roles. Manager line Helping can stay flexible. Accountability cannot. We need one person who owns the done state for each exception. Do not use RACI to make every microtask bureaucratic. Use it for cross-role exceptions and repeat misses. The response preserves teamwork while clarifying closure. Consulted test When should compliance…
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