Capture Tacit Knowledge Before It Walks
Identify tacit knowledge that needs a live transfer method instead of a static handoff document.
A handoff document captures facts. A transfer plan captures usable performance. Explicit knowledge Explicit knowledge is codified. It includes checklists, system links, recurring deadlines, standard operating procedures, contact lists, contract terms, folder paths, and dashboards. The right transfer method is a concise artifact with ownership and version control. Tacit knowledge Tacit knowledge is learned through experience. It includes exception handling, stakeholder preferences, risk tolerance, workarounds, and pattern recognition. The right transfer method is live: shadowing, reverse demo, narrated walkthrough, paired work, or scenario rehearsal. The trap The common trap is asking for a bigger handoff document when the work needs…
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