CARE-COMMUNICATION5 MIN READ
Commit: One Teach-Back This Week
Commit to a specific teach-back moment and trigger.
Use one non-shaming teach-back prompt in a real care instruction. When I explain [care instruction], I will say: "I want to make sure I explained this clearly. Can you show/tell me how you will [specific action] when you get home?" If the answer is off, I will say: "I am glad we checked; let me explain it another way." Explaining a new medication or changed dose before discharge Teaching a patient or caregiver how to use a device such as an inhaler, wound kit, or glucose meter Giving follow-up instructions after a test result, referral, or symptom change When I…
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