CARE-COMMUNICATION5 MIN READ
Dialogue: Ambivalence About a Care Plan
Practice reflective responses before care advice.
Jordan J patient Jordan is watching your face before they can absorb your words. The conversation needs accuracy and emotional containment at the same time. 2 min to reset safety 1 ask before advice OARS for ambivalence Use the framework explicitly: acknowledge, invite, respond, then check. People cooperate better when they feel heard before they are instructed. Reflect I know I should do it, but I am exhausted and I hate looking at it. Best reply? Affirm I feel weak saying that. Plan
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