Skip to main content
CARE-COMMUNICATION5 MIN READ

Dialogue: Ambivalence About a Care Plan

Practice reflective responses before care advice.

Jordan J patient Jordan is watching your face before they can absorb your words. The conversation needs accuracy and emotional containment at the same time. 2 min to reset safety 1 ask before advice OARS for ambivalence Use the framework explicitly: acknowledge, invite, respond, then check. People cooperate better when they feel heard before they are instructed. Reflect I know I should do it, but I am exhausted and I hate looking at it. Best reply? Affirm I feel weak saying that. Plan

Read the full lesson

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in

← Back to library
Contact us