CARE-COMMUNICATION5 MIN READ
Dialogue: Repair After a Dismissive Moment
Practice a respectful conflict repair that protects team care.
Theo T clinician Theo is watching your face before they can absorb your words. The conversation needs accuracy and emotional containment at the same time. 2 min to reset safety 1 ask before advice DESC conflict script Use the framework explicitly: acknowledge, invite, respond, then check. People cooperate better when they feel heard before they are instructed. Describe I did not mean anything by it. I was trying to keep rounds moving. Best DESC opening? Express I did not realize it landed that way. Next?
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