Distinguish empathic acknowledgment, information, and boundary-setting.
Sort each line by its primary job. Empathy Information Boundary You are scared because the wait feels like no one is watching closely. The CT result is not final yet; I can check the queue now. We need to keep the doorway clear, so let us move to the side chairs. You need to know what will happen next before you can breathe. The nurse will reassess pain at 6:30 and document the score. I cannot discuss another patient's details in this hallway.
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in