Skip to main content
CARE-COMMUNICATION5 MIN READ

When Teach-Back Reveals the Wrong Plan

Choose the best response when teach-back uncovers an error.

Mr. Okafor teaches back the wrong antibiotic plan. What should Tara do? Normalize the mismatch, reteach with a calendar, and ask him to show tomorrow's doses Say "No, that is not what I said" and repeat the original instructions louder Hand him the printed instructions and move on because the visit is running late Ask "Do you understand now?" after restating the prescription once Right: it protects dignity, changes the explanation, and checks again with a concrete action. Weaker: correction without safety makes future misunderstanding harder to detect. Weaker: written material helps, but it does not confirm usable understanding. Weaker:…

Read the full lesson

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in

← Back to library
Contact us