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CATERING-OPERATIONS5 MIN READ

Commit to One Post-Event PDCA Improvement

Create a specific PDCA improvement commitment from a real event miss.

Turn a post-event catering debrief into one PDCA improvement loop. Buffet flow, loadout delays, special-meal handoffs, rental setup, or beverage station congestion. When [the next event condition appears], I will test [one small change] with [owner]. I will check [specific measure] after [time or count]. If it works, I will [standardize]. If it misses, I will [adjust the next test]. In 3 days, confirm the test has an event trigger, owner, measure, and act decision. When the next buffet has more than 150 guests and one visible line entry When the next loadout includes rentals that changed after the final…

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