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CATERING-OPERATIONS4 MIN READ

RACI for Catering Event Handoffs

Recall how to assign responsible, accountable, consulted, and informed roles for event handoffs.

RACI What does RACI clarify for a catering handoff? Acronym Accountable vs. responsible: which one holds the outcome? The accountable owner may rely on many responsible helpers, but there should be one clear outcome owner. Compare Everyone knows the late-night station is important. Do we really need to assign roles? A cross-functional station touches culinary, warehouse, service, sales, and venue. Your line Because it crosses teams, it needs role clarity. Let's name one accountable owner and the responsible helpers now, so the live team is not deciding under guest pressure. Shared awareness can masquerade as ownership. The line explains why…

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