Choose recovery actions that reduce the most severe service failure modes first.
The constraint Three servers are missing for 180 plated guests. Kitchen timing still works, but service capacity no longer matches the original table map. The risk is uneven service, not just slower service. FMEA for live service Name the failure mode before assigning the workaround A staffing shortage can fail in several ways. The captain's job is to prevent the most damaging ones first. Reflex Tell everyone to hustle The constraint becomes a managed service model. Mitigate the highest-risk failure mode and assign one owner for each workaround. 01 Failure mode 02 Roles 03 Now try Step 1 The pre-shift…
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