CATERING-OPERATIONS5 MIN READ
Push Back on an Unsafe Guest Request
Use factual, respectful language to hold a food-safety boundary with a guest.
Wedding guest WG Guest at buffet S Situation B Boundary A Alternative The request 20 sec Off-ice shrimp A guest wants shrimp cocktail from a tray that has been off ice during photos. The server needs a line that is firm on safety and warm on service. 1 tray off control 2 min fresh tray wait
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