CCPA-PRIVACY-COMPLIANCE5 MIN READ
Support Handles Delete My Data
Respond to a deletion request with clear acknowledgment, proportionate verification, and no unauthorized promises.
Customer CU Chat requester 1 Acknowledge 2 Verify 3 Set expectation Live chat 20 sec The message The customer says: Delete all my data now. The agent can see the person is logged in, but deletion is handled in a separate privacy workflow. A chat macro can either preserve the legal request or create a false promise. 45s agent attention window promise traps tracked workflow needed
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