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LIBRARY-MANAGEMENT5 MIN READ

Make the Change Feel Real

Use urgency, coalition, vision, and short wins to answer staff resistance to a library workflow change.

Marisol M senior branch librarian 01 Urgency 02 Coalition 03 Win The calendar pushback 30 sec Scenario Marisol thinks the shared outreach calendar is central-office control. A tool rollout needs a change story, not just a login link. Change logic 1 min Kotter moves Urgency -> Coalition -> Vision -> Short wins

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