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CHANGE-MANAGEMENT4 MIN READ

ADKAR Barrier First Aid Deck

Recall the first-line response for each ADKAR barrier.

People ask, "Why are we doing this now?" Awareness barrier: show the credible reason, the cost of waiting, and the first bounded move. Use Kotter urgency without panic. People say, "I get it, but this takes away work I value." Desire barrier: name the loss, show what carries forward, and involve a trusted voice. Use Bridges Endings before asking for commitment. People support the change but keep asking how to do basic steps. Knowledge barrier: provide role-specific instructions, examples, and job aids. Do not mistake missing instructions for resistance. People can do it in training but revert under pressure. Ability…

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