Move From Pilot to Institution
Use early wins to scale and anchor a change.
Scale moment A defect-reduction pilot worked in one onboarding region. Two new regions are next, and leaders are tempted to copy the pilot playbook unchanged. Scaling is where many good changes lose the behavior that created the first win. Kotter sustain acceleration Pilot proof -> barrier removal -> reinforcement Use the pilot win as evidence, but do not confuse evidence with institution. Each new group needs its own adoption path. Shortcut Copy the pilot deck The win becomes a repeatable operating pattern. Scale the behavior, not the ceremony. Extract What worked The pilot deck includes new templates, weekly huddles, and…
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