Turn Resistance Into Barrier Data

Do not treat every adoption miss as the same problem. A team that is not using the new process may be blocked in five different ways. One person never believed the reason. Another agrees with the reason but fears losing status. A third wants to comply but cannot find the right field. A fourth uses the field in training but not under time pressure. A fifth uses it until their manager rewards the old metric. Awareness and Desire These are meaning barriers. People need to understand why the change matters and decide it is worth participating in. More training rarely…

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