Identify whether a proposed fix changes parameters, information flow, rules, goals, or mindset.
Symptoms are loud; structures are quiet. Cognitive flexibility means shifting levels, not just tactics. Parameters Numbers, reminders, deadlines, and quotas can help, but they often leave the pattern intact. Information flow When people can see dependencies, delays, and consequences earlier, they can self-correct without escalation. Rules and incentives Rules decide what is easy, rewarded, or blocked. Changing them can make the better behavior the path of least resistance. Goals and mindset The highest-leverage shift asks what the system is optimizing for and what assumptions make that goal feel natural.
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in