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CHIEF-OF-STAFF5 MIN READ

One Accountable Owner Beats Committee Consensus

Assign one accountable owner and clear contributors for a chief-of-staff initiative.

Role clarity is the chief-of-staff tax you pay once so you do not pay coordination interest every week. The model RACI gives each person a different job in the system instead of treating all involvement as equal. The chief-of-staff move Use RACI at the start of a deliverable, not after the first miss. Ask: who owns the outcome, who does the work, whose input is required, and who only needs the final answer? The trap The chief of staff becomes the de facto accountable owner because they are the most responsive person in the room. That feels helpful once and…

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