Choose the Tension Line for a Late Launch
Use a Duarte-style what-is/what-could-be contrast line to align a team after a delay.
The launch is late. Pick the line that creates useful tension without blaming a team. Engineering says the retry bug is real. The retry bug is not safe to ship today. fromTop Maya needs one line that frames the tradeoff. fromBottom The right line makes the next move easier. So the decision is about trust, not just timing. Right now we can hit the calendar date or protect the first customer experience; I recommend the nine-day reset that protects trust. Strong. It uses what-is/what-could-be contrast, names the tradeoff, and gives a recommendation. Engineering needs to explain why this was not…
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