Choose Your Ladder In A One-On-One
Adapt a question ladder in a one-on-one based on emotion, evidence, and commitment needs.
The 1:1 Imani says she is done trying to influence Finance. The launch dependency still matters, but her frustration is real. A premature commitment question may sound like pressure. A vague empathy question may avoid the work. Choose the rung Safety, evidence, commitment Pick the question type based on what the conversation needs next. The employee feels heard and the dependency gets a path. Do not climb to commitment while the person is still defending or while the facts are still vague. Safety First move Imani is frustrated and may hear a task question as dismissal. Which question should come…
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