Use Situation-Behavior-Impact language to request missing claim proof without blame.
Devon D Claimant S Situation B Behavior I Impact The tense call 20 sec Claim moment Devon listed a $6,800 camera after a theft. You need proof, and Devon hears the request as an accusation. The proof requirement is legitimate, but tone can create distrust before the evidence arrives. $6.8K item value 0 proof items in file
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