Commit to One Leakage Control
Commit to a small PDCA test that reduces one leakage driver in claim handling.
Run a small PDCA leakage-control test on one recurring claim issue. Use this for a leakage pattern such as rental overlap, unsupported vendor line, missed depreciation proof, lien clearance, salvage hold, or late recovery review. Plan: I will test [control] on [file type] for [2-3 days]. Do: I will apply it before [payment/release/approval]. Check: I will count [caught issues], [delay], and [handler friction]. Act: I will adopt, adjust, or stop the control by [date]. In 3 days, check whether the control caught at least one issue or revealed why the leakage driver sits elsewhere. Rental extensions over seven days where…
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