Clarify a Cake Handoff With RACI
Use RACI to clarify ownership for a custom cake order handoff.
raci-grid handoff-map accountability-chip Tess Counter lead A custom cake inscription changed twice and the final ticket did not reach decoration. Handoff miss The customer is due in 40 minutes, the decorator has finished the wrong inscription, and the counter lead says she texted the change to the group thread. A RACI conversation can fix the role confusion without blaming the last person who touched the cake. RACI: Responsible, Accountable, Consulted, Informed Separate who does the task, who owns the final outcome, who must be asked first, and who only needs the update. R Responsible The person doing the order-entry or…
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