ENERGY-UTILITIES-OPERATIONS5 MIN READ
Close The Loop On Switching Instructions
Use check-back communication for switching instructions between control room and field crew.
Marco M Field crew lead 1 Send 2 Verify 3 Correct The moment 20 sec Noisy field condition Marco is at Pole 47 with traffic and wind in the background. The difference between 47B and 47D is one wrong handle. The check-back is the barrier between instruction and wrong-device operation. 47B intended switch 47D nearby wrong device
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