Coach a Baker Without Blame Using SBI
Give specific corrective feedback to a bakery employee using the SBI structure.
dialogue-panel sbi-stack trust-meter Malik Bread baker He missed the sesame topping check on seeded sourdough during the morning load. Coaching moment The loaves are already baked, the counter team is short on seeded sourdough, and Malik expects to be blamed because this is the second topping miss this month. A vague correction may feel faster, but it will not give Malik a clear operating cue. SBI: Situation, Behavior, Impact Anchor feedback in a specific moment, describe observable behavior, and connect it to the bakery consequence before discussing the fix. S Situation During the 7:10 sourdough load. B Behavior Three seeded…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in