EXPLAINING-COMPLEX-IDEAS5 MIN READ
Coach a Subject-Matter Expert Out of Jargon
Coach an expert toward plain-language structure while preserving their need for accuracy.
Ken K Security architect 1 Respect 2 Rewrite The script 20 sec Accurate but unusable Ken's launch-readiness script is technically correct, but customer success cannot reuse it with customers. Iris needs to protect precision while changing the sequence. Framework 2 min Precision after model Model first, label second, boundary third This coaching frame keeps the expert's accuracy while defeating the curse of knowledge. Make it simpler
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