Help someone combine a customer voice note and a photo without collapsing symptom and proof.
Darren D Support Lead A support lead has a customer voice note describing a hardware issue and a photo of the device panel. He wants AI to tell him whether to replace the unit or guide one more troubleshooting step. Coach the prompt before you write it Combining a voice note and a product photo sounds straightforward, but the inputs play different roles. The voice note carries symptom sequence and exact wording. The photo carries visible state, indicator lights, or physical damage. Strong coaching keeps those roles separate until comparison. Avoid Jump straight to a vague prompt. The attachment becomes…
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