COMMERCIAL-LAW5 MIN READ
Dialogue: Push Back on One-Way Indemnity
Respond to procurement pressure by explaining fault-linked indemnity, defense control, and settlement consent.
Marta M Customer procurement lead T Trigger C Control S Settlement Negotiation moment 20 sec The pressure Marta wants your company to indemnify, defend, and hold harmless the customer from any claim related to the services. The word 'related to' can make you responsible for claims you did not cause. $90K annual deal any claim trigger
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