Commit to an After-Action Review
Create a specific after-action review commitment for a zoo-aquarium drill or incident.
A short after-action review after a drill, animal incident, guest safety event, water-quality deviation, or near miss Use this when the team has just completed a response and the details are still fresh enough to learn from. If [drill, incident, or near miss] ends, then within [time window] I will gather [roles] for a [duration] AAR using: expected, actual, why different, sustain, improve. In 3 days, check whether you ran the AAR or at least scheduled the trigger and facilitator. After a dangerous-animal containment drill where radio traffic, door assignments, or guest routing may reveal gaps. After a life-support alarm…
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