Commit to an AI Incident Mini-Runbook
Commit to documenting a minimal incident runbook for one AI workflow.
AI incident mini-runbook for one workflow Contain, preserve, correct, improve A customer-facing AI answer invents policy, price, legal, refund, safety, or security guidance. An internal AI workflow exposes sensitive employee, customer, contract, code, or credential data. An AI agent takes or recommends an action outside its approved permission scope. Trigger and severity Define what counts as an AI incident for this workflow: escaped harmful output, sensitive disclosure, unsafe action, discriminatory recommendation, or threshold breach. Containment owner Name who can pause the feature, disable a tool, switch to manual review, or roll back to a known-good workflow. Evidence to preserve Save…
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