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TRANSPORT-MANAGEMENT5 MIN READ

Commit to One Exception Trigger

Create a clear trigger for escalating a recurring transport exception.

Create one early exception trigger for a recurring transport risk. Late pickup, no POD, detention risk, temperature alert, customs hold, HOS risk, or port cutoff risk. When [observable condition] happens by [time threshold], [owner] will [first action]. If [second threshold] happens, [backup action] and [customer/internal update] start. In 2 days, check whether the trigger was used or added to the team board. A late-pickup lane where backup tendering starts only after the pickup window is already missed A refrigerated shipment where temperature alerts are noticed but no one owns customer notification An export container where document mismatches are discovered after…

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