Commit to One Gate Observation
Commit to a specific gate observation that captures SIPOC inputs and measures.
Observe a real terminal gate flow using SIPOC+CM, from appointment validation to truck exit. A morning import pickup wave, export drop-off wave, empty return lane, or exception desk queue at your port terminal. I will observe [specific gate flow] on [date/time] and record suppliers, inputs, five to seven process steps, outputs, customers, constraints, and measures. I will bring one observed delay and one proposed control to the next shift or gate review. Flow: [import pickup/export drop/empty return] Observation window: [date/time] Inputs to check: [appointment, release, truck ID, driver credentials, yard location] Measures: [touch time, wait time, exception time, turn time]…
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