Commit to a No-Show Recovery Test
Commit to one PDCA test that reduces missed tutoring sessions or late cancellations.
Run one PDCA test to reduce no-shows or late cancellations. Use this for a tutoring schedule where at least one family has missed, rescheduled, or arrived unprepared in the last two weeks. My no-show recovery test: The pattern I observed is [specific missed-session signal]. My likely cause is [calendar handoff, unclear task, payment friction, burnout, or another reason]. For the next [two or three] sessions, I will test [one reminder, confirmation, task, or policy wording]. I will check [misses, confirmations, or preparedness] on [date] and keep, adjust, or drop the change. Check this in 3 days using the concrete artifact…
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