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MUSIC-SCHOOL-MANAGEMENT5 MIN READ

Commit to a Three-Day Retention Save

Create an if-then plan for one retention action tied to an at-risk music-school family.

Create an if-then retention plan for one at-risk family. Use a real signal such as missed lessons, a low survey score, a teacher-fit concern, or a parent asking about cancellation. If [specific retention cue] happens for [student or family], then I will [specific action] by [time] using [evidence or offer]. Strong example: If the Carter family misses a second piano lesson this month and has no make-up booked, then I will call before 11 a.m. the next business day with Ms. Lee's progress note and two schedule options. Weak example: I will try to be better about retention calls. The…

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