Recover When the Client Misreads Your Intent
Use a consulting dialogue to handle intent-impact repair.
Ravi R Client sponsor 1 Hear 2 Structure 3 Commit At 11:20, the sponsor says, This sounds like consultant theory. The project manager is silent, the partner is watching, and a defensive reply would turn a useful objection into a relationship dent. The first sentence decides whether the objection becomes data or conflict. turns shared test Mirror, frame, test Reflect the concern, answer the business question, and propose a low-risk proof. Active listening earns permission for structured advice. Objection Ravi says, This recommendation feels too theoretical for the field. What do you say?
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