Sort the Six Cues Before the Town Hall
Classify communication moves by the job they perform: bottom-line lead, listening check, or pyramid support.
Rafi is preparing a town hall on a support-team restructure. Sort each cue by its job in the message. BLUF decision lead Active listening check Pyramid support State what changes and what stays stable first bluf This belongs in BLUF because it answers the audience's first decision question before context: what changes and what stays stable. Reflect the workload worry before answering it listen This belongs in active listening because it validates the concern before sharing the speaker's view. Group the rationale into three parallel reasons pyramid This belongs in pyramid support because parallel reasons sit under the governing point…
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