PDSA Outreach Test
Design a small PDSA cycle to improve outreach follow-up without overbuilding the process.
The team has 46 screening participants and low follow-up connection, but the failure point is unknown. PDSA: Plan a small test, Do it, Study what happened, Act on what you learned. The common trap is launching a full new workflow before testing the smallest risky assumption. Big changes feel decisive, but they blur what actually caused the result and are hard to reverse if the community response is different from the team's guess. Plan Choose one change: same-day text within 2 hours to 10 participants, naming the event and offering morning or evening callback windows. Predict at least 5 replies.…
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