Sort Role or Boundary
Sort requests into CHW role, boundary, and escalation categories.
Sort each request by the safest CHW response. Within CHW role Set a boundary Escalate or refer to licensed/protocol support Help a client compare bus route, ride-share voucher, and clinic shuttle options Explain what documents a food benefit application asks for in plain language Tell a client to double a medicine dose because symptoms sound worse Promise not to tell anyone after a client describes a plan to harm themselves Lend a client personal money for rent until Friday Answer a neighbor's question about whether someone is receiving services Attend a tenant meeting as support after confirming client permission and…
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