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COMMUNITY-HEALTH-WORK5 MIN READ

Talk About Costs Before the Plan Breaks

Ask about medication cost barriers in a normalized, specific, and action-oriented way.

Mr. Young MY Asthma client N Normalize S Specify L Loop The moment 20 sec Delayed refill The maintenance inhaler has not been picked up for 19 days, and Mr. Young jokes that he still has a little left. The joke may be protecting shame about cost. 19 days since refill was ready $ barrier not yet named

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