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COMPENSATION-CONVERSATIONS5 MIN READ

Dialogue: My Increase Feels Insulting

Respond to disappointment about a merit increase with empathy, band logic, and a concrete next step.

Tara T Customer Success Manager 1 Acknowledge 2 Explain 3 Path The moment 20 sec The emotional start Tara calls her 2.8% increase insulting after a strong performance review. The manager must acknowledge the impact before explaining range position. 2.8% increase 93% position in range

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