COMPUTATIONAL-THINKING5 MIN READ
Debug the Broken Handoff
Use root-cause analysis to debug a workflow symptom as a chain of causes.
The symptom Four accounts missed implementation tasks after sales handoff. Repeated misses are signals of a process defect, not just an individual lapse. Root-cause debugging Symptom -> chain -> controllable cause Trace the failure backward until you find a cause that explains the pattern and can be changed. Blame fast but shallow A fix aimed at the defect path. A root cause must explain the pattern and point to a controllable change. 01 Symptom 02 Cause chain 03 Now you try Step 1 Three implementation tasks were missed on one account.
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