Conflict Mode Grievance Cards
Recall when each Thomas-Kilmann conflict mode can be appropriate in grievance handling.
Mode fit When is competing the right grievance move? Competing is legitimate when a non-negotiable duty is live. Collaborating When does collaborating fit? When relationship and outcome both matter, there is time to understand interests, and the issue is not an urgent safety boundary. Use it for future working agreements, root causes, and repair after findings. Compromise We need the rota today, but the grievance about rota fairness is not resolved. There is a deadline and a deeper fairness question. Your line Let us make a temporary rota decision for this week and schedule a separate review of the allocation…
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