Skip to main content
DISPUTE-RESOLUTION4 MIN READ

Conflict Moves on the Assertive-Cooperative Map

Recognize the five TKI modes through assertiveness and cooperativeness cues.

I will hold this safety boundary. High assertiveness / Low cooperativeness Let's find an option that protects both concerns. High assertiveness / High cooperativeness This is not worth solving today; let's park it. Low assertiveness / Low cooperativeness This matters more to you, so I can yield here. Low assertiveness / High cooperativeness Cooperativeness Assertiveness Low cooperation High cooperation Low assertiveness High assertiveness Competing High assertiveness / Low cooperation Use when a real boundary, safety risk, legal issue, or urgent decision requires firmness. Collaborating

Read the full lesson

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in

← Back to library
Contact us