Use the Crucial Conversations sequence to choose the right preparatory move before stating a difficult message.
Nina has evidence for a peer conversation. Use the sequence to decide what comes before the hard message. From heat to dialogue: seven moves Start with Heart Clarify what you want for them, you, and the work. 1 Learn to Look Notice silence, violence, or your own physical escalation. 2 Make It Safe Restore mutual purpose or mutual respect before content. 3 Master My Stories Separate facts from the blame story you added. 4 STATE My Path Share facts and impact tentatively, then invite views. 5 Explore Others' Paths
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