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ASKING-BETTER-QUESTIONS5 MIN READ

Convert Statements Into Questions

Rewrite a statement or assumption as a question that opens useful inquiry.

Many weak questions start as confident statements. The craft is to find the assumption and ask into it. Find the claim A statement such as The plan is risky or The page is confusing contains a claim, but the claim is not yet precise. Risky how? Confusing to whom? Compared with what goal? Finding the claim prevents the conversation from becoming a debate about taste. Ask for evidence Evidence questions move the discussion from opinion to observation. What would we expect to see if this risk were real? Where does the user hesitate? Which dependency has failed before? These questions…

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